Guarantee of Excellence with its Claims Policy (hereinafter referred to as the “Claims Policy”), aims to keep every Brand Partner satisfied by ensuring fastest and timely resolution of all kinds of complaints associated with the products you purchase against a valid invoice issued by the Company. Guarantee of Excellence is the belief in our quality that we offer a 100% satisfaction guarantee to you. If you aren’t happy with our products you may return it within 30days for a full refund or exchange*”.