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Contact Us

We are pleased to announce the launch of new Customer Service Page that is called 'Support Centre'!

We encourage you to get in touch with us if you did not find the answers you were looking for here at Oriflame’s Support Centre. We value your opinion, and we look forward to hearing from you.

Click here to find our branch addresses & details located in all India.

Email Us

Please fill in the form below if you would like to email us. Will answer within 48 hours.

Call Us

Escalation matrix for grievance redressal


Level of escalation Turnaround time of resolution Region Designation Email Office Contact No
1st point of contact 24 – 48 working hours PAN India Contact Center 011-40409000/011-66259000
Level 2 24 working hours PAN India Contact Center Manager 011-40409000/011-66259000
Level 3 24 working hours North Regional Operations Manager, North
24 working hours East Regional Operations Manager, East
24 working hours West and South Regional Operations Manager, West and South
24 working hours North East Regional Operations Manager, NE
Level 4 24 working hours PAN India Senior Manager – CEX India

* Regional Operations Managers are grievance redressal officers.

Nodal officer

Mr.Vivek Katoch

Nodal officer email id

Nodal officer contact number


COE Complaint Form 

Guarantee of excellence

Holiday List of India Contact Center

Service Center holiday list 2024