Contact Us
We are pleased to announce the launch of new Customer Service Page that is called 'Support Centre'!
We encourage you to get in touch with us if you did not find the answers you were looking for here at Oriflame’s Support Centre. We value your opinion, and we look forward to hearing from you.Click here to find our branch addresses & details located in all India.
Email Us
Please fill in the form below if you would like to email us. Will answer within 48 hours.
Call Us
Escalation matrix for grievance redressal
| Level of escalation | Turnaround time of resolution | Region | Designation | Office Contact No | |
|---|---|---|---|---|---|
| 1st point of contact | 24 – 48 working hours | PAN India | Contact Center | contactcenter.india@oriflame.com | 011-40409000/011-66259000 |
| Level 2 | 24 working hours | PAN India | Contact Center Manager | manager.ccindia@oriflame.com | 011-40409000/011-66259000 |
| Level 3 | 24 working hours | North | Regional Operations Manager, North | kritika.kapoor@oriflame.com | |
| 24 working hours | East | Regional Operations Manager, East | santanu.das@Oriflame.com | ||
| 24 working hours | West and South | Regional Operations Manager, West and South | narendra.rawat@oriflame.com | ||
| 24 working hours | North East | Regional Operations Manager, NE | reggie.shira@oriflame.com | ||
| Level 4 | 24 working hours | PAN India | Senior Manager – CEX India | santanu.das@oriflame.com | |
* Regional Operations Managers are grievance redressal officers.
|
Nodal officer |
Mr.Vivek Katoch |
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Nodal officer email id |
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Nodal officer contact number |
011-40409000/011-66259000 |
Holiday List of India Contact Center
Service Center holiday list 2024