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Contact Us

We are pleased to announce the launch of new Customer Service Page that is called 'Support Centre'!

We encourage you to get in touch with us if you did not find the answers you were looking for here at Oriflame’s Support Centre. We value your opinion, and we look forward to hearing from you.

SPO Email Ids update -

Our SPO email id has changed . The new email with effect 1 Feb 2022 for SPO is mentioned below.

spo.india@oriflame.com

Please note, the following SPO email ids will be deactivated on 31 March 2022-
  • spo.north@oriflame.com
  • spo.delhi@oriflame.com
  • spo.west@oriflame.com
  • spo.maharashtra@oriflame.com
  • spo.south@oriflame.com
  • spo.east@oriflame.com
  • spo.northeast@oriflame.com
Click here to find our branch addresses & details located in all India.

Email Us

Please fill in the form below if you would like to email us. Will answer within 48-72 hours.

Call Us

Escalation matrix for grievance redressal

 

Level of escalation Turnaround time of resolution Region Designation Email Office Contact No
1st point of contact 24 – 48 working hours PAN India Contact Center contactcenter.india@oriflame.com 011-40409000/011-66259000
Level 2 24 working hours PAN India Contact Center Manager manager.ccindia@oriflame.com 011-40409000/011-66259000
Level 3 24 working hours North Regional Operations Manager, North   kritika.kapoor@oriflame.com
24 working hours East Regional Operations Manager, East    santanu.das@Oriflame.com
24 working hours West and South Regional Operations Manager, West and South narendra.rawat@oriflame.com
24 working hours North East Regional Operations Manager, NE reggie.shira@oriflame.com
Level 4 24 working hours PAN India Senior Manager – CEX India santanu.das@oriflame.com

* Regional Operations Managers are grievance redressal officers.

Nodal officer

Mr.Vivek Katoch

Nodal officer email id

grievance.officerin@oriflame.com

Nodal officer contact number

011-40409000/011-66259000

COE Complaint Form 


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