VIP CUSTOMER FORM POLICY

  1. This policy governs all issues and aspects pertaining to Online Registration Form filled by a VIP Customer and shall be called VIP Customer Form Policy.
  2. For the purposes of the present policy, unless the context otherwise requires, the following are the definitions of various terms used therein:
    1. "Communication Device" means cell phones, personal digital assistance, or combination of both or any other device used to communicate, send or transmit any text, video, audio, or image.
    2. “Company” means Oriflame India Pvt. Ltd., the company duly incorporated under the Companies Act, 1956.
    3. "Computer" means any electronic, magnetic, optical or other high-speed  data processing device or system which performs logical, arithmetic, and  memory functions by manipulations of electronic, magnetic or optical  impulses, and includes all input, output, processing, storage, computer  software, or communication facilities which are connected or related to the  computer in a computer system or computer network.
    4. "Computer Network" means the interconnection of one or more computers or computer systems or Communication device through-
      1. the use of satellite, microwave, terrestrial line, wire, wireless or other communication  media; and
      2. terminals or a complex consisting of two or more interconnected computers or communication device whether or not the interconnection is continuously maintained.
    5. "Computer Resource" means computer, communication device, computer system, computer network, data, computer database or software.
    6. “VIP Customer” means a person who registers as a VIP Customer by filling Online Registration Form of Oriflame India Pvt. Ltd., with basic details (like name, address, phone number) with Oriflame in order to enjoy Oriflame products (for self-consumption, not resale) and become eligible for following benefits related to purchase of Oriflame Products:
      1. Immediate discount
      2. Eligible to participate in the sales/promotional activities and get the following benefits – like welcome program benefits, entitled to activity/productivity offers, business class benefits, stagger discounts, sets benefit etc. from Oriflame;
      But will not be entitled to recruit people under themselves or avail any other benefits provided under the Success Plan.
    7. "Computer System" means a device or collection of devices, including input   and output support devices and excluding calculators which are not  programmable and capable of being used in conjunction with external files,  which contain computer programmes, electronic instructions, input data, and output data, that performs logic, arithmetic, data storage and retrieval, communication control and other functions.
    8. "Data" means a representation of information, knowledge, facts, concepts   or instructions which are being prepared or have been prepared in a formalised   manner, and is intended to be processed, is being processed or has been   processed in a computer system or computer network. , and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer.
    9. "Electronic Form" with reference to information means any information generated, sent, received or stored in media, magnetic, optical, computer memory, micro film, computer generated micro fiche or similar device.
    10.   “VIP Customer Form” refers to the Online Registration Form of Oriflame India Pvt. Ltd. filled by a VIP Customer which is generated, transmitted, sent or received as also stored in the electronic form on computers, computer systems, computer networks, computer resources and communication devices of Oriflame India Pvt. Ltd.
    11. "Electronic Record" means data, record or data generated, image or sound stored, received or sent in an electronic form or micro film or computer generated micro fiche.
    12. "Information" includes data, message, text, images, sound, voice, codes, computer programmes, software and databases or micro film or computer generated micro fiche.   
  3. That Oriflame India Private Limited is a company dedicated towards making its operations and networks seamless efficient and effective. In that context, Oriflame India Private Limited has decided to implement VIP Customer Application Form in the electronic format hereinafter known as E-VIP Customer Application Form or VIP Customer Form.
  4. That all issues, disputes and aspects pertaining to VIP Customer Form shall be governed under the terms of the present policy.
  5. That it is hereby clarified that VIP Customer Form is an electronic record within the meaning of Section 2(1)(t) of the Information Technology Act, 2000 as it contains data, record or data generated, image stored, received or sent in the electronic form.
  6. That it is clarified that VIP Customer Form is also data in the electronic form with the meaning of Section 2(1)(o) of the Information Technology Act, 2000. This is so because VIP Customer Form is a representation of information, knowledge, facts, concepts or instructions which are being prepared or have been prepared in a formalised manner and is intended to be processed, is being processed or has been processed in a computer system or computer network, and may be in any form including computer printouts or stored internally in the memory of the computer.
  7. That it is hereby clarified that VIP Customer Form of Oriflame India Private Limited also constitutes information within the meaning of Section 2(1)(v) of the Information Technology Act, 2000 as it contains data, message, text, images in the electronic form which has been generated, sent, received or stored in media, magnetic, optical, computer memory, microfilm, computer generated microfiche or similar device.
  8. That it is hereby clarified that VIP Customer Form is electronic record which contains information of matter, which is rendered or made available in the electronic form as well as which is accessible so as to be usable for a subsequent reference. This VIP Customer Form has complete legality by virtue of Section 4 of the Information Technology Act, 2000.
  9. That the present VIP Customer Form is an electronic contract which is entered into between Oriflame India Private Limited and the VIP Customer. The present contract is a contract within the meaning of Section 10 of the Indian Contract Act as it has been made by the free consent of parties competent to contract, for a lawful consideration and with a lawful object, and are not hereby expressly declared to be void.
  10. That it is hereby declared that VIP Customer Form is a valid contract within the eyes of law. This is also so by virtue of Section 10A of the Information Technology Act, 2000. This is so because, in the contract formation of the VIP Customer Form, the communication of proposal, and the acceptance of proposal are expressed in the electronic form as well by means of electronic record. Further by virtue of the operation of Section 10A of the Information Technology Act, 2000, such VIP Customer Form shall not be deemed to be an unenforceable solely on the ground that the electronic form or means was used for that purpose.
  11. That it is hereby notified that the present VIP Customer Form Policy pertaining to VIP Customer. VIP Customer Form is fully governed by the provisions of the Information Technology Act, 2000. Under Section 81 of the Information Technology Act, 2000, the provisions of the Information Technology Act shall have effect notwithstanding anything inconsistent therewith contained in any other lawful for the time being in force. As such, since under Section 81 of the Information Technology Act, 2000, the Information Technology Act, 2000 has been given overriding effect, the present VIP Customer Form is a legal and valid electronic record and contract.
  12. That it is hereby clarified that in the event of any dispute between Oriflame India Private Limited and any VIP Customer in respect of any matter pertaining to the entering into negotiation and execution of the VIP Customer Form as also performance of various obligation of the VIP Customer under the various provisions of VIP Customer Form, the same shall be subject to the exclusive jurisdiction of the courts of the National Capital Territory of Delhi. The VIP Customer hereby acknowledge and agree that in the event of any dispute between the VIP Customer and Oriflame India Private Limited, all disputes shall be filed in respect of a court of law located within the territorial boundaries of Delhi.
  13. It is hereby clarified that other aspects of VIP Customer Form are given in respect of other policies being VIP Customer Form Retention Policy, VIP Customer Form Attribution Policy, VIP Customer Form Acknowledgement Policy, VIP Customer Form Time and Place Framework Policy, VIP Customer Form Audit Policy, Data/ Information Collection Policy & Privacy Policy. The contents of the policies may also be read as part and parcel of the present policy and are once again reaffirmed and reiterated and are not repeated here for the sake of brevity.
  14. That by agreeing to the said policy, the VIP Customer hereby agrees to all the terms and conditions detailed in the present policy and has no objection. The VIP Customer hereby declares that he himself read the contents of the said policy and that he has clicked on “I Accept” button after being fully conversant with the contents of the present policy and agreeing with the same, in the said clicking of the “I Accept” button has been done in token of acceptance of the terms of VIP Customer Form Policy.
  15. The VIP Customer hereby agrees not to challenge the said policy in the future as the VIP Customer has entered in the said policy out of his own will and volition and without any outside force, coercion or influence of any kind whatsoever.


VIP CUSTOMER FORM RETENTION POLICY

  1. The present policy shall be known as VIP Customer Form Retention Policy.
  2. For the purposes of this policy, it is hereby declared that VIP Customer Form refers to Online Registration Form of Oriflame India Pvt. Ltd., filled by a VIP Customer.  
  3. For the purposes of the present policy, unless the context otherwise requires, the following are the definitions of various terms used therein:
    1. Communication Device" means cell phones, personal digital assistance, or combination of both or any other device used to communicate, send or transmit any text, video, audio, or image.
    2. Company” means Oriflame India Pvt. Ltd., the company duly incorporated under the Companies Act, 1956.
    3. "Computer" means any electronic, magnetic, optical or other high-speed  data processing device or system which performs logical, arithmetic, and  memory functions by manipulations of electronic, magnetic or optical  impulses, and includes all input, output, processing, storage, computer  software, or communication facilities which are connected or related to the  computer in a computer system or computer network.
    4. "Computer Network" means the interconnection of one or more computers or computer systems or Communication device through-
      1. the use of satellite, microwave, terrestrial line, wire, wireless or other communication  media; and
      2. terminals or a complex consisting of two or more interconnected computers or communication device whether or not the interconnection is continuously maintained.
    5. "Computer Resource" means computer, communication device, computer system, computer network, data, computer database or software.
    6. “VIP Customer” means a person who registers as a VIP Customer by filling Online Registration Form of Oriflame India Pvt. Ltd., with basic details (like name, address, phone number) with Oriflame in order to enjoy Oriflame products (for self-consumption, not resale) and become eligible for following benefits related to purchase of Oriflame Products:
      1. Immediate discount
      2. Eligible to participate in the sales/promotional activities and get the following benefits – like welcome program benefits, entitled to activity/productivity offers, business class benefits, stagger discounts, sets benefit etc. from Oriflame;
      But will not be entitled to recruit people under themselves or avail any other benefits provided under the Success Plan.
    7. "Computer System" means a device or collection of devices, including input   and output support devices and excluding calculators which are not  programmable and capable of being used in conjunction with external files,  which contain computer programmes, electronic instructions, input data, and output data, that performs logic, arithmetic, data storage and retrieval, communication control and other functions.
    8. "Data" means a representation of information, knowledge, facts, concepts   or instructions which are being prepared or have been prepared in a formalised   manner, and is intended to be processed, is being processed or has been   processed in a computer system or computer network. , and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer.
    9. "Electronic Form" with reference to information means any information generated, sent, received or stored in media, magnetic, optical, computer memory, micro film, computer generated micro fiche or similar device.
    10.   “VIP Customer Form” refers to the Online Registration Form of Oriflame India Pvt. Ltd. filled by a VIP Customer which is generated, transmitted, sent or received as also stored in the electronic form on computers, computer systems, computer networks, computer resources and communication devices of Oriflame India Pvt. Ltd.
    11. "Electronic Record" means data, record or data generated, image or sound stored, received or sent in an electronic form or micro film or computer generated micro fiche.
    12. "Information" includes data, message, text, images, sound, voice, codes, computer programmes, software and databases or micro film or computer generated micro fiche.   
  4. That the terms of the present VIP Customer Form Retention Policy determines the manner in which VIP Customer Form shall be retained on computers, computer systems and computer networks as also computer resources and communication devices of Oriflame India Pvt. Ltd.
  5. That it is hereby clarified the VIP Customer Form is a electronic contract entered into between Oriflame India Pvt. Ltd., and its VIP Customer and constitute a valid electronic record as also data and information in the electronic form within the meaning of Section 2 of the Information Technology Act, 2000.
  6. That the present VIP Customer Form is governed by various provisions of the Information Technology Act, 2000.
  7. That this present policy stipulates the retention policy to be adopted by Oriflame India Pvt. Ltd. for electronic retention of VIP Customer Form on the computers, computer systems and computer networks of Oriflame India Pvt. Ltd.
  8. That it is hereby declared that VIP Customer Form shall be retained in the electronic form by Oriflame India Pvt. Ltd., in accordance with the provisions of the Information Technology Act, 2000.
  9. It is hereby certified that at the time of retention, the information contained in VIP Customer Form remains accessible to Oriflame India Pvt. Ltd., so as to be usable for a subsequent reference.
  10. That it is hereby certified by means of the present policy that when VIP Customer Form is retained in the electronic format by Oriflame India Pvt. Ltd., VIP Customer Form is an electronic record retained in the format in which it was originally generated, sent or received or in a format which can be demonstrated to represent accurately the information originally generated, sent or received.
  11. It is hereby further categorically stated that VIP Customer Form and data collected is retained by Oriflame India Pvt. Ltd. in a manner that the details which will facilitate, the identification of the origin, destination, date and time of dispatch or receipt of such electronic record, being VIP Customer Form are available in the said electronic record or VIP Customer Form itself.
  12. That it is hereby stipulated that the electronic records pertaining to VIP Customer Form and data collected shall be retained for a period of 8 years.
  13. That the provisions of the said policy shall prevail over anything inconsistent therewith contained in any other policy pertaining to the retention of VIP Customer Form by Oriflame India Pvt. Ltd.


VIP CUSTOMER FORM ATTRIBUTION POLICY

  1. The present policy shall be known as the VIP Customer Form Attribution policy.
  2. The objective of this policy is to determine the legal mechanism for attribution of electronic records and acceptance by the VIP Customer.
  3. For the purposes of the present policy, unless the context otherwise requires, the following are the definitions of various terms used therein:
    1. Communication Device" means cell phones, personal digital assistance, or combination of both or any other device used to communicate, send or transmit any text, video, audio, or image.
    2. Company” means Oriflame India Pvt. Ltd., the company duly incorporated under the Companies Act, 1956.
    3. "Computer" means any electronic, magnetic, optical or other high-speed  data processing device or system which performs logical, arithmetic, and  memory functions by manipulations of electronic, magnetic or optical  impulses, and includes all input, output, processing, storage, computer  software, or communication facilities which are connected or related to the  computer in a computer system or computer network.
    4. "Computer Network" means the interconnection of one or more computers or computer systems or Communication device through-
      1. the use of satellite, microwave, terrestrial line, wire, wireless or other communication  media; and
      2. terminals or a complex consisting of two or more interconnected computers or communication device whether or not the interconnection is continuously maintained.
    5. "Computer Resource" means computer, communication device, computer system, computer network, data, computer database or software.
    6. “VIP Customer” means a person who registers as a VIP Customer by filling Online Registration Form of Oriflame India Pvt. Ltd., with basic details (like name, address, phone number) with Oriflame in order to enjoy Oriflame products (for self-consumption, not resale) and become eligible for following benefits related to purchase of Oriflame Products:
      1. Immediate discount
      2. Eligible to participate in the sales/promotional activities and get the following benefits – like welcome program benefits, entitled to activity/productivity offers, business class benefits, stagger discounts, sets benefit etc. from Oriflame;
      But will not be entitled to recruit people under themselves or avail any other benefits provided under the Success Plan.
    7. "Computer System" means a device or collection of devices, including input   and output support devices and excluding calculators which are not  programmable and capable of being used in conjunction with external files,  which contain computer programmes, electronic instructions, input data, and output data, that performs logic, arithmetic, data storage and retrieval, communication control and other functions.
    8. "Data" means a representation of information, knowledge, facts, concepts   or instructions which are being prepared or have been prepared in a formalised   manner, and is intended to be processed, is being processed or has been   processed in a computer system or computer network. , and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer.
    9. "Electronic Form" with reference to information means any information generated, sent, received or stored in media, magnetic, optical, computer memory, micro film, computer generated micro fiche or similar device.
    10.   “VIP Customer Form” refers to the Online Registration Form of Oriflame India Pvt. Ltd. filled by a VIP Customer which is generated, transmitted, sent or received as also stored in the electronic form on computers, computer systems, computer networks, computer resources and communication devices of Oriflame India Pvt. Ltd.
    11. "Electronic Record" means data, record or data generated, image or sound stored, received or sent in an electronic form or micro film or computer generated micro fiche.
    12. "Information" includes data, message, text, images, sound, voice, codes, computer programmes, software and databases or micro film or computer generated micro fiche.   
  1. That it is hereby clarified that VIP Customer Form is an electronic record which is generated by the VIP Customer on the computers, computer systems, computer networks, computer resources and communication devices belonging to Oriflame India Pvt. Ltd., or the VIP Customer or a third party.
  2. That VIP Customer Form is deemed to be legally valid electronic record which has legal validity and binding effect under the Information Technology Act, 2000.
  3. That it is hereby categorically stipulated that VIP Customer Form is an electronic contract between the VIP Customer and Oriflame India Pvt. Ltd.
  4. That the VIP Customer acknowledges that he himself out of his own sweet will and without any outside force, coercion or influence of any kind whatsoever has opted to become a VIP Customer with Oriflame India Pvt. Ltd.
  5. The VIP Customer hereby further certifies that the VIP Customer, out of his sweet will and without any outside force, coercion or influence, has agreed to and has indeed signed the VIP Customer Form either through himself or through a duly authorised person and has accepted the term and conditions of VIP Customer Form on the computer resources of the company or the VIP Customer or a third party.
  6. That the VIP Customer hereby certifies that he has out of his own sweet will, visited the registration page on the website and computer resource of the company/self-registration page/open URL offered by the company.
  7. That the VIP Customer has out of his sweet will and volition entered all his details therein and has accepted the terms and conditions of the said registration process and has requested for activation, either himself or through a duly authorised person.
  8. Further, the VIP Customer has received from the company, the One Time Password (OTP) on his/her unique mobile phone and has utilized the same for activating the account. Further, after activation, the VIP Customer has logged-in to the computer systems and computer networks of the company and has accepted VIP Customer Form and its terms and conditions by reading through the contents of the same and by accepting all the contents given therein by clicking on the “I Accept” button.
  9. That the VIP Customer hereby acknowledges that when he has accepted the terms and conditions at the registration process or when he has accepted the terms and conditions / VIP Customer Form after activation of the account, his Internet Protocol Address is captured by the company alongwith date and time stamp as also his VIP Customer ID and password, at the time of signing VIP Customer Form and Login. The VIP Customer agrees that the said proof is the conclusive proof to prove the fact that it is indeed the VIP Customer who has agreed to the various terms and conditions detailed under VIP Customer Form by going through the same and by voluntarily clicking on the “Register/I Accept” button from the requisite Internet Protocol Address on the relevant date and time and by using the allocated VIP Customer ID given to the VIP Customer by the company.
  10. That the VIP Customer hereby categorically states that the terms and conditions on the registration page as also VIP Customer Form and the login page has been accepted by the VIP Customer without any outside force, coercion or influence of any kind whatsoever. The VIP Customer agrees that VIP Customer Form and the Login Page is an electronic record which shall be attributed to the VIP Customer the moment the VIP Customer clicks on the “Register/I Accept” button of VIP Customer Form and Login Page where his IP Address alongwith date and time stamp and VIP Customer ID and password is captured at the backend as the said communication of the electronic record was sent by the VIP Customer in his capacity as the originator of the said record himself.
  11. That the VIP Customer hereby acknowledges that the company encourages all the VIP Customers to activate their accounts individually themselves on the basis of OTP received by them on their phones. However, in case the VIP Customer has shared the OTP with the sponsor or any third person and the sponsor or such third person has indeed activated the account of the VIP Customer on his behalf, the VIP Customer acknowledges that the said activation of his account has been done by the person who has the authority to act on behalf of the VIP Customer, being the originator in respect of the said electronic record.
  12. That by virtue of agreeing to the present terms and conditions of VIP Customer Form Attribution Policy, the VIP Customer hereby specifically declares and undertakes that he alone is the originator of the relevant “I Accept” message which has been clicked after reading, agreeing to and accepting the terms and conditions detailed in VIP Customer Form and on the login page which has come from the IP Address on the relevant date and time alongwith the accompanying VIP Customer ID and password which has been captured by the company at the backend and the IP Address at the relevant date and time alongwith the VIP Customer ID has indeed been allocated to the VIP Customer.
  13. That the VIP Customer by agreeing to the terms of VIP Customer Form Attribution Policy, hereby categorically states that he shall never at any point of time dispute or challenge the fact that the VIP Customer Form or the login page was not electronically accepted by him from the relevant IP Address on the date and time which was so captured by the company at the backend along with the VIP Customer ID and password, which was used for the purposes of clicking on the “Register/I Accept” button of VIP Customer Form or the login page.
  14. That the VIP Customer hereby further acknowledges that in the event though he himself may not have been the person who has clicked on the “Register/I Accept” button to the terms and conditions of VIP Customer Form or Login Page, the VIP Customer hereby declares that he alone shall be responsible and shall be completely bound down by the terms and conditions of VIP Customer Form and login page which has been accepted by clicking on the “Register/I Accept” button from the IP Address on the relevant date and time along with the VIP Customer ID, which has been captured at the backend by the company and that the same IP Address on the relevant date and time, was in turn used by the said VIP Customer for the purposes of accepting the terms and conditions of VIP Customer Form.
  15. That the VIP Customer has entered into VIP Customer Form voluntary as a legal contract  without any outside force, coercion or influence of any kind whatsoever. The VIP Customer hereby specifically declares that VIP Customer Form is a legal valid electronic contract which confirms with the provisions of Section 10 of the Indian Contract Act, and is also compliant with the relevant provisions of the Information Technology Act, 2000.


VIP CUSTOMER FORM ACKNOWLEDGMENT OF RECEIPT POLICY

  1. This policy shall be known as the VIP Customer Form Acknowledgment of Receipt Policy.
  2. For the purposes of the present policy, unless the context otherwise requires, the following are the definitions of various terms used therein:
    1. Communication Device" means cell phones, personal digital assistance, or combination of both or any other device used to communicate, send or transmit any text, video, audio, or image.
    2. Company” means Oriflame India Pvt. Ltd., the company duly incorporated under the Companies Act, 1956.
    3. "Computer" means any electronic, magnetic, optical or other high-speed  data processing device or system which performs logical, arithmetic, and  memory functions by manipulations of electronic, magnetic or optical  impulses, and includes all input, output, processing, storage, computer  software, or communication facilities which are connected or related to the  computer in a computer system or computer network.
    4. "Computer Network" means the interconnection of one or more computers or computer systems or Communication device through-
      1. the use of satellite, microwave, terrestrial line, wire, wireless or other communication  media; and
      2. terminals or a complex consisting of two or more interconnected computers or communication device whether or not the interconnection is continuously maintained.
    5. "Computer Resource" means computer, communication device, computer system, computer network, data, computer database or software.
    6. “VIP Customer” means a person who registers as a VIP Customer by filling Online Registration Form of Oriflame India Pvt. Ltd., with basic details (like name, address, phone number) with Oriflame in order to enjoy Oriflame products (for self-consumption, not resale) and become eligible for following benefits related to purchase of Oriflame Products:
      1. Immediate discount
      2. Eligible to participate in the sales/promotional activities and get the following benefits – like welcome program benefits, entitled to activity/productivity offers, business class benefits, stagger discounts, sets benefit etc. from Oriflame;
      But will not be entitled to recruit people under themselves or avail any other benefits provided under the Success Plan.
    7. "Computer System" means a device or collection of devices, including input   and output support devices and excluding calculators which are not  programmable and capable of being used in conjunction with external files,  which contain computer programmes, electronic instructions, input data, and output data, that performs logic, arithmetic, data storage and retrieval, communication control and other functions.
    8. "Data" means a representation of information, knowledge, facts, concepts   or instructions which are being prepared or have been prepared in a formalised   manner, and is intended to be processed, is being processed or has been   processed in a computer system or computer network. , and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer.
    9. "Electronic Form" with reference to information means any information generated, sent, received or stored in media, magnetic, optical, computer memory, micro film, computer generated micro fiche or similar device.
    10.   “VIP Customer Form” refers to the Online Registration Form of Oriflame India Pvt. Ltd. filled by a VIP Customer which is generated, transmitted, sent or received as also stored in the electronic form on computers, computer systems, computer networks, computer resources and communication devices of Oriflame India Pvt. Ltd.
    11. "Electronic Record" means data, record or data generated, image or sound stored, received or sent in an electronic form or micro film or computer generated micro fiche.
    12. "Information" includes data, message, text, images, sound, voice, codes, computer programmes, software and databases or micro film or computer generated micro fiche.   
  3. This policy specifically deals with the manner in which acknowledgement of receipt of VIP Customer Form as electronic record is given.
  4. The VIP Customer hereby agrees that VIP Customer Form is a legally valid electronic contract which has been entered into between the VIP Customer and the company.
  5. That the said electronic contract is a valid contract which complies with the conditions of Section 10 of the Indian Contract Act. Further, the said contract also complies with the provisions of the Information Technology Act, 2000.
  6. That it is hereby declared that the VIP Customer is the originator of the relevant consent to VIP Customer Form being the clicker of the “Register/I Accept” button by accepting the terms and conditions of VIP Customer Form. The VIP Customer hereby stipulates that the acknowledgement of receipt of VIP Customer Form by the company as the electronic record may be given by the company by any communication addressed by the company, automated or otherwise, addressed to the VIP Customer.
  7. Further, it is hereby stipulated that the acknowledgment of receipt of VIP Customer Form as an electronic record may be given by the company, by any conduct of the company, sufficient to indicate to the VIP Customer, being the originator of the said acceptance of the terms and conditions of VIP Customer Form, that the said VIP Customer Form has been received. The said communication can either be by means of an SMS or email. Further, the conduct of the VIP Customer as an addressee, by logging into the computer systems and computer networks of the company after activation of the account and after accepting VIP Customer Form terms and conditions, is itself sufficient proof to indicate to the company that VIP Customer Form as electronic record has been generated by the VIP Customer and subsequent thereto, the VIP Customer is engaging in various activities of buying and selling on the various computer platforms and networks of the company.
  8. The provisions of this policy shall be binding on the company as well as on the VIP Customer, notwithstanding anything contrary to the said provisions contained anywhere.
  9. That the VIP Customer, as the originator and clicker of the “Register/I Accept” button to VIP Customer Form hereby acknowledges and stipulates that VIP Customer Form being the electronic record, shall be binding upon the VIP Customer the moment the VIP Customer clicks on the “Register/I Accept” button after reading its terms and conditions detailed in VIP Customer Form. It will be of no consequence whether the VIP Customer has physically or actually read the terms and condition of VIP Customer Form. It is hereby categorically stipulated that the moment the VIP Customer clicks on the “Register/I Accept” button at the below of VIP Customer Form, he shall be deemed to have entered into a valid legal binding contract with the company being VIP Customer Form and the contents of the said VIP Customer Form shall be valid and binding on both the parties.
  10. The VIP Customer hereby further categorically acknowledges that the said VIP Customer Form would be binding upon him notwithstanding the fact as to whether the VIP Customer has ever received any acknowledgement of any communication subsequent thereto by clicking on the “Register/I Accept” button.
  11. That the VIP Customer hereby categorically states that the moment the VIP Customer clicks on the “Register/I Accept” button of VIP Customer Form, he/she is deemed to have agreed to and complied with all the terms and conditions detailed in VIP Customer Form and all its accompanying and attendant policies and that he is deemed to have acknowledged the factum of having entered into a legally valid electronic contract. It is hereby clarified that the mere clicking of the “Register/I Accept” button is itself an acknowledgment of receipt of the acceptance of the VIP Customer to the terms and conditions of VIP Customer Form and its relevant applicable policies, to the company.
  12. It is hereby acknowledged and accepted by the VIP Customer that there are no consequence whatsoever if the VIP Customer has not received any specific communication from the company after clicking the “Register/I Accept” button pertaining to the execution of VIP Customer Form. The VIP Customer hereby agrees not to challenge the terms and conditions of VIP Customer Form at any point of time in future as his aforesaid conduct by clicking on the “Register/I Accept” button on VIP Customer Form tantamount to his complete unequivocal and absolute consent to the terms and conditions of VIP Customer Form and its relevant applicable policies.
  13. It is hereby further stipulated that the VIP Customer shall not have any right to dispute the fact that he/she had never entered into VIP Customer Form or electronic contract with the company at any point of time in the future and that the VIP Customer will be completely bound to the terms and conditions as detailed in VIP Customer Form and its relevant applicable policies.


VIP CUSTOMER FORM TIME AND PLACE OF DISPATCH & RECEIPT FRAMEWORK

  1. This framework shall be known as the "VIP Customer Form Time and Place of Dispatch and Receipt Framework".
  2. For the purposes of the present policy, unless the context otherwise requires, the following are the definitions of various terms used therein:
    1. Communication Device" means cell phones, personal digital assistance, or combination of both or any other device used to communicate, send or transmit any text, video, audio, or image.
    2. Company” means Oriflame India Pvt. Ltd., the company duly incorporated under the Companies Act, 1956.
    3. "Computer" means any electronic, magnetic, optical or other high-speed  data processing device or system which performs logical, arithmetic, and  memory functions by manipulations of electronic, magnetic or optical  impulses, and includes all input, output, processing, storage, computer  software, or communication facilities which are connected or related to the  computer in a computer system or computer network.
    4. "Computer Network" means the interconnection of one or more computers or computer systems or Communication device through-
      1. the use of satellite, microwave, terrestrial line, wire, wireless or other communication  media; and
      2. terminals or a complex consisting of two or more interconnected computers or communication device whether or not the interconnection is continuously maintained.
    5. "Computer Resource" means computer, communication device, computer system, computer network, data, computer database or software.
    6. “VIP Customer” means a person who registers as a VIP Customer by filling Online Registration Form of Oriflame India Pvt. Ltd., with basic details (like name, address, phone number) with Oriflame in order to enjoy Oriflame products (for self-consumption, not resale) and become eligible for following benefits related to purchase of Oriflame Products:
      1. Immediate discount
      2. Eligible to participate in the sales/promotional activities and get the following benefits – like welcome program benefits, entitled to activity/productivity offers, business class benefits, stagger discounts, sets benefit etc. from Oriflame;
      But will not be entitled to recruit people under themselves or avail any other benefits provided under the Success Plan.
    7. "Computer System" means a device or collection of devices, including input   and output support devices and excluding calculators which are not  programmable and capable of being used in conjunction with external files,  which contain computer programmes, electronic instructions, input data, and output data, that performs logic, arithmetic, data storage and retrieval, communication control and other functions.
    8. "Data" means a representation of information, knowledge, facts, concepts   or instructions which are being prepared or have been prepared in a formalised   manner, and is intended to be processed, is being processed or has been   processed in a computer system or computer network. , and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer.
    9. "Electronic Form" with reference to information means any information generated, sent, received or stored in media, magnetic, optical, computer memory, micro film, computer generated micro fiche or similar device.
    10.   “VIP Customer Form” refers to the Online Registration Form of Oriflame India Pvt. Ltd. filled by a VIP Customer which is generated, transmitted, sent or received as also stored in the electronic form on computers, computer systems, computer networks, computer resources and communication devices of Oriflame India Pvt. Ltd.
    11. "Electronic Record" means data, record or data generated, image or sound stored, received or sent in an electronic form or micro film or computer generated micro fiche.
    12. "Information" includes data, message, text, images, sound, voice, codes, computer programmes, software and databases or micro film or computer generated micro fiche.   
  3. It is hereby agreed between the Company and the VIP Customer that VIP Customer Form entered into between the company and the VIP Customer constitutes a legally valid binding electronic contract between the parties and the parties shall be fully governed by the terms and conditions detailed therein.
  4. It is further categorically stated that since the VIP Customer has to log on to the computer system, computer network as also computer resource of the company or the VIP Customer or a third party, for the purposes of either registration, activation or accepting VIP Customer Form, the dispatch of any electronic record, VIP Customer Form occurs when VIP Customer clicks on “Register/I Accept” button.
  5. That the time of receipt of all electronic records concerning VIP Customer Form shall be determined as per the terms of the present framework.
  6. That since the company has designated a computer resource for the purposes of receiving electronic records including VIP Customer Form, the receipt of electronic records including VIP Customer Form occurs at the time when the electronic record enters the designated computer resource of the company.
  7. It is hereby agreed between the parties that an electronic record, including VIP Customer Form, being the electronic contract being concluded on the computer resource of the company, the same shall be deemed to be dispatched at the place where the company has got its place of business being Jasola, New Delhi.
  8. Further, the said electronic record, including VIP Customer Form shall be deemed to be received at Jasola, New Delhi being the place where the company has got its place of business.
  9. For the purposes of this framework, it is hereby clarified that since the company has more than one place of business, the principal place of business being Jasola, New Delhi shall be the place of business of the company.


VIP CUSTOMER FORM AUDIT POLICY

  1. This policy shall be known as the VIP Customer Form Audit Policy.
  2. For the purposes of the present policy, unless the context otherwise requires, the following are the definitions of various terms used therein:
    1. Communication Device" means cell phones, personal digital assistance, or combination of both or any other device used to communicate, send or transmit any text, video, audio, or image.
    2. Company” means Oriflame India Pvt. Ltd., the company duly incorporated under the Companies Act, 1956.
    3. "Computer" means any electronic, magnetic, optical or other high-speed  data processing device or system which performs logical, arithmetic, and  memory functions by manipulations of electronic, magnetic or optical  impulses, and includes all input, output, processing, storage, computer  software, or communication facilities which are connected or related to the  computer in a computer system or computer network.
    4. "Computer Network" means the interconnection of one or more computers or computer systems or Communication device through-
      1. the use of satellite, microwave, terrestrial line, wire, wireless or other communication  media; and
      2. terminals or a complex consisting of two or more interconnected computers or communication device whether or not the interconnection is continuously maintained.
    5. "Computer Resource" means computer, communication device, computer system, computer network, data, computer database or software.
    6. “VIP Customer” means a person who registers as a VIP Customer by filling Online Registration Form of Oriflame India Pvt. Ltd., with basic details (like name, address, phone number) with Oriflame in order to enjoy Oriflame products (for self-consumption, not resale) and become eligible for following benefits related to purchase of Oriflame Products:
      1. Immediate discount
      2. Eligible to participate in the sales/promotional activities and get the following benefits – like welcome program benefits, entitled to activity/productivity offers, business class benefits, stagger discounts, sets benefit etc. from Oriflame;
      But will not be entitled to recruit people under themselves or avail any other benefits provided under the Success Plan.
    7. "Computer System" means a device or collection of devices, including input   and output support devices and excluding calculators which are not  programmable and capable of being used in conjunction with external files,  which contain computer programmes, electronic instructions, input data, and output data, that performs logic, arithmetic, data storage and retrieval, communication control and other functions.
    8. "Data" means a representation of information, knowledge, facts, concepts   or instructions which are being prepared or have been prepared in a formalised   manner, and is intended to be processed, is being processed or has been   processed in a computer system or computer network. , and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer.
    9. "Electronic Form" with reference to information means any information generated, sent, received or stored in media, magnetic, optical, computer memory, micro film, computer generated micro fiche or similar device.
    10.   “VIP Customer Form” refers to the Online Registration Form of Oriflame India Pvt. Ltd. filled by a VIP Customer which is generated, transmitted, sent or received as also stored in the electronic form on computers, computer systems, computer networks, computer resources and communication devices of Oriflame India Pvt. Ltd.
    11. "Electronic Record" means data, record or data generated, image or sound stored, received or sent in an electronic form or micro film or computer generated micro fiche.
    12. "Information" includes data, message, text, images, sound, voice, codes, computer programmes, software and databases or micro film or computer generated micro fiche.   
  3. That since VIP Customer Form is the foundation of electronic contracts which are the foundations of business relationships between the company and the VIP Customer, the company shall retain VIP Customer Form in accordance with the parameters detailed under the Information Technology Act, 2000.
  4. That the company in exercise of its due diligence hereby stipulates that there will be regular bi-annual legal audit of VIP Customer Form.
  5. That the legal audit of VIP Customer Form would be done in accordance with the parameters detailed under the Information Technology Act, 2000.
  6. That the ambit of the legal audit of VIP Customer Form would be limited to the fact that the provisions of the Information Technology Act, 2000, as also rules, regulations, directions, orders and notifications issued thereunder, have been fully complied with by VIP Customer Form in their generation, transmission and retention on the computers, computer systems and computer networks of the company.
  7. That all the applicable norms which applies to the audit in the context of electronic records as per the principles enshrined under the Information Technology Act, 2000 will be applicable to VIP Customer Form legal audits.

DATA/INFORMATION COLLECTION POLICY

  1. INTRODUCTION
    1. Oriflame India Pvt. Ltd., (hereinafter referred to as the company) is committed to respect the privacy of personal information and sensitive personal data or information of individuals.  Accordingly, Oriflame India Pvt. Ltd. has prepared this Policy and practices concerning the collection, usage and disclosure of personal information and sensitive personal data or information of individuals in the context of execution of VIP Customer Form and related documentation/electronic records.
    2. Oriflame India Pvt. Ltd. protects the privacy of individuals by complying with the operative legislation being the amended Information Technology Act, 2000 and rules and regulations made thereunder including as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data Or Information) Rules, 2011 and also the Information Technology (Intermediaries Guidelines) Rules, 2011.
    3. The present document details how Oriflame India Pvt. Ltd. collects your personal data in the context of VIP Customer Form process and informs you about the measures taken by Oriflame India Pvt. Ltd. to protect your personal data in the context of information collected from you, data in the context of VIP Customer Form process, in accordance with the Information Technology Act, 2000 (as amended in 2008), referred to hereafter as the "Information Technology Act".

  2. DEFINITIONS
    In this policy, unless the context otherwise requires, the following terms shall have the following meanings:-
    1. “Computer”means any electronic magnetic, optical or other high-speed data processing device or system which performs logical, arithmetic, and memory functions by manipulations of electronic, magnetic or optical impulses, and includes all input, output, processing, storage, computer software, or communication facilities which are connected or related to the computer in a computer system or computer network.”
    2. Computer Network” means the inter-connection of one or more computers or computer systems or communication device through—
      (i) the use of satellite, microwave, terrestrial line, wire, wireless or other communication media; and
      (ii) terminals or a complex consisting of two or more inter-connected computers or communication device whether or not the inter-connection is continuously maintained.”
    3. Computer Resourcemeans computer, computer system, computer network, data, computer data base or software.
    4. Computer System” means a device or collection of devices, including input and output support devices and excluding calculators which are not programmable and capable of being used in conjunction with external files, which contain computer programmes, electronic instructions, input data and output data, that performs logic, arithmetic, data storage and retrieval, communication control and other functions.
    5. “Communication Device” means cell phones, personal digital assistants or combination of both or any other device used to communicate, send or transmit any text, video, audio or image.
    6. “Data” means a representation of information, knowledge, facts, concepts or instructions which are being prepared or have been prepared in a formalized manner, and is intended to be processed, is being processed or has been processed in a computer system or computer network, and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory.
    7. Telecommunications” means all communications made through or on Oriflame India Pvt. Ltd. telephones, electronic mail, radios, facsimile machines, or any other electronic communication device.
    8. “System Administrator” means the person(s) responsible for managing central computer or file servers, including operating systems and application software.
    9. “Network Administrator” means the person(s) responsible for managing telecommunications network software, hardware infrastructure, or access rights for local area networks (LANS) or wide area networks (WANS).
    10. “Server” means a computer that supports access to electronic services or information for network users.
    11. Information Technology Resources” means the technology infrastructure for processing and exchange of information, including computing and telecommunications (voice, video, and data) devices and associated resources to operate, maintain, and utilize the technology infrastructure.
    12. “Password” means a secret word or phrase or code or passphrase or secret key, or encryption or decryption keys that one uses to gain admittance or access to information;
    13. Personal information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
    14. “Sensitive personal information” (SPI) means Sensitive personal data or information of a person means such personal information which consists of information relating to; ―
      (i) password;
      (ii) financial information such as Bank account or credit card or debit card or other payment instrument details;
      (iii) physical, physiological and mental health condition;
      (iv) sexual orientation;
      (v) medical records and history;
      (vi) Biometric information;
      (vii) any detail relating to the above clauses as provided to Oriflame India Pvt. Ltd. for providing service; and
      (viii) any of the information received under above clauses by Oriflame India Pvt. Ltd. for processing, stored or processed under lawful contract or otherwise.
    15. “Public Information” means any information that is freely available or accessible in public domain.
    16. “VIP Customer” means a person who registers with basic details (like name, address, phone number) with Oriflame in order to enjoy Oriflame products (for self-consumption, not resale) and become eligible for following benefits related to purchase of Oriflame Products:
      1. Immediate discount
      2. Eligible to participate in the sales/promotional activities and get the following benefits – like welcome program benefits, entitled to activity/productivity offers, business class benefits, stagger discounts, sets benefit etc. from Oriflame;
      But will not be entitled to recruit people under themselves or avail any other benefits provided under the Success Plan.

  3. SCOPE
    1. This policy is intended to address, in the context of VIP Customer Form processes, the collection and use of information that is both personal and identifiable to an individual and confidential as well as sensitive personal data and information. Personal and Identifiable information includes personal characteristics such as home address, telephone number, PAN, Bank details, Aadhaar numbers and financial information. For clarity, this policy is not meant to capture the collection of corporate information from other Company or businesses.
  4. PURPOSE
    1. Oriflame India Pvt. Ltd. is engaged in a type of business where they were entering into VIP Customer Application Form in the paper format. However, keeping in mind the large scale business exigencies and further business expansion of the company, it has been decided to digitize the VIP Customer Application Form process. Consequently, the company has decided to launch the entire VIP Customer Form process. This involves collection of personal and private information from the VIP Customers. Oriflame India Pvt. Ltd. is very sensitive while engaging in the collection and use of that information because of its importance to the individual from whom it is collected. Oriflame India Pvt. Ltd. wishes to be in compliance with Information Technology Act, 2000 and rules and regulations made thereunder which relates to the collection and use of personal data and information in the VIP Customer Form process, including the confidential and sensitive personal data and information and hence the present policy has been so formulated.
  5. TYPE OF INFORMATION
    1. Oriflame India Pvt. Ltd. may request different categories of personal information depending upon the nature of the requests or requirements of the services offered.
    2. The categories of personal information, the company collects may include your name, age, email-id, title, position, PAN, Bank Details, nominee details, address, telephone number (including mobile and fax numbers) and email address. The personal information may also relate to other persons of your family relevant to the information or services you have requested.
  6. MANNER OF COLLECTION
    1. The company primarily collects personal information directly by requesting you to complete the VIP Customer Form. We may also collect information regarding your internet protocol address, browser type, domain name and access time, as under:-
      1. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our sites. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locators (URL) click stream to, through, and from our Web site, including date and time. We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.
      2. Cookies: Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser. Besides using the information as described above, Oriflame India Pvt. Ltd. utilizes cookies to control the flow of the ordering processes by maintaining the state of your online transactions.
      3. Log Files: We use IP addresses to analyze trends, administer the site, track User’s movement, and gather broad demographic information for aggregate use.  IP addresses are not linked to personally identifiable information.
      4. Links: Oriflame India Pvt. Ltd. web site contains links to other sites. Please be aware that we, Oriflame India Pvt. Ltd., are not responsible for the privacy practices of such other sites.  We encourage our Users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  Oriflame India Pvt. Ltd. privacy statement applies solely to information collected by us.
      5. Oriflame India Pvt. Ltd. or any person on its behalf shall in the VIP Customer Form process, prior to the collection of information including sensitive personal data or information, provide an option to the provider of the information to or not to provide the data or information sought to be collected. The provider of information shall, at any time while availing the services or otherwise, also have an option to withdraw its consent given earlier to Oriflame India Pvt. Ltd. Such withdrawal of the consent shall be sent in writing to Oriflame India Pvt. Ltd addressed to contactcenter.india@oriflame.com. In the case of provider of information not providing or later on withdrawing his consent, Oriflame India Pvt. Ltd. shall have the option not to provide goods or services for which the said information was sought.
  7. THE DATA PROVIDER’S RIGHT TO OBJECT
    1. Oriflame India Pvt. Ltd. shall, in the VIP Customer Form process, grant the providers of data the right:
      1. to object at any time on compelling legitimate grounds relating to his particular situation to the processing of data relating to him, save where otherwise provided by national legislation, being the Information Technology Act, 2000, as amended and rules and regulations made thereunder. Where there is a justified objection, the processing may no longer involve those data;
      2. to object, on request and free of charge, to the processing of personal data including the confidential and sensitive data and information relating to him which the provider of data anticipates being processed for the purposes of direct marketing, or to be informed before personal data are disclosed for the first time to third parties or used on their behalf for the purposes of direct marketing, and to be expressly offered the right to object free of charge to such disclosures or uses.
  8. INFORMATION TO BE GIVEN TO THE DATA PROVIDER
    1. INFORMATION IN CASES OF COLLECTION OF DATA FROM THE DATA PROVIDER: While collecting information directly from the person concerned, Oriflame India Pvt. Ltd. or any person on its behalf shall take such steps as are, in the circumstances, reasonable to ensure that the person concerned is having the knowledge of: 
      1. the fact that the information is being collected;
      2. the purpose for which the information is being collected;
      3. the intended recipients of the information; and
      4. the name and address of
        1. the agency that is collecting the information; and
        2. the agency that will retain the information.
      5. the existence of the right of access to and the right to rectify the data concerning him in so far as such further information is necessary, having regard to the specific circumstances in which the data are collected, to guarantee fair processing in respect of the data provider.
  9. DATA RETENTION
    1. Oriflame India Pvt. Ltd. shall endeavor to keep the information covered by this policy secure during the entire time it is in its possession.  To that end, the data/information shall be kept in Oriflame India Pvt. Ltd. safes, as far as physical records are concerned and also in secure networks, as far as electronic form data is concerned.
    2. As a general rule, personal information including the sensitive personal data or information shall be retained for a minimum period of 8 years to satisfy the audit requirements as per the Information Technology Act and rules made thereunder.  At the expiration of that period, the documents shall be disposed of in a manner acceptable to the authorities.  Applications submitted by the general public shall be maintained for a period of upto 8 years and retained for future references as well.
    3. Personal information you provide to us will be retained only for such period as may be necessary for the carrying out of the purposes referred to in this policy or as otherwise specified at the time of collection.
  10. ACCESSING, CORRECTING AND UPDATING INFORMATION
    1. Oriflame India Pvt. Ltd. gives you access to certain information about you for the limited purpose of viewing and, in certain cases, updating that information. To view or change this information, contact us at contactcenter.india@oriflame.com. You are required to correct any erroneous or out-of-date information concerning your data. You can access the information you had provided to Oriflame India Pvt. Ltd. for amendments on your account.
  11. SECURITY
    1. The security of your personal information, provided during the VIP Customer Form process is important to Oriflame India Pvt. Ltd. Oriflame India Pvt. Ltd. provides a framework to establish processes and procedures to protect against security threats, whether accidental or deliberate, external or internal; to ensure confidentiality, integrity and availability of data; and minimize the impact of security incidents. The security team at Oriflame India Pvt. Ltd. works closely with the senior management team to develop the high level security policies and for continuous conformant and enforcement.
    2. Oriflame India Pvt. Ltd. follows generally accepted industry standards to protect the personal information submitted to it in the VIP Customer Form process, both during transmission and once Oriflame India Pvt. Ltd. receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Oriflame India Pvt. Ltd. strives to use commercially acceptable means to protect your personal information, Oriflame India Pvt. Ltd. cannot guarantee its absolute security.
    3. Oriflame India Pvt. Ltd. will also take such steps as are appropriate to ensure the security of that information while it is held by Oriflame India Pvt. Ltd. This will include password protection and other electronic security methods as well as physical security methods, where appropriate, to help ensure that the information can only be accessed by our authorized employees, which employees shall be made aware of the terms of this policy and our duties to you under this policy.
    4. Oriflame India Pvt. Ltd. implements appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing. Such measures ensure a level of security appropriate to the risks represented by the processing and the nature of the data to be protected.
  12. CHOICE
    1. Oriflame India Pvt. Ltd. will offer individuals the opportunity to choose (i.e., opt-out) whether their personal information is (1) disclosed to a third-party, or (2) used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
    2. For Sensitive Personal Information, Oriflame India Pvt. Ltd. will give individuals the opportunity to affirmatively consent (i.e., opt-in) to the disclosure of the information to a third-party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Oriflame India Pvt. Ltd. will provide reasonable methods by which individuals can exercise their choices.
  13. DISCLOSURE OF INFORMATION WITH CONSENT
    1. Oriflame India Pvt. Ltd. shall not disclose sensitive personal data and information to any third party except with the prior permission from you.
  14. DISCLOSURE OF INFORMATION WITHOUT CONSENT
    1. We shall not disclose the personal data or information to any third party with the prior permission from the provider of such information except in the following circumstances:-
      1. The information shall be shared, without obtaining prior consent from provider of information, with Government agencies mandated under the law to obtain information including sensitive personal data or information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.
      2. Any personal data or Information shall be disclosed to any third party by an order made by the competent authority under the law for the time being in force, being the Information Technology Act, 2000 and rules and regulations made thereunder.
      3. Any personal data or Information shall be disclosed to any third party by an order made by a court of competent jurisdiction.
      Compliance: We release account and other personal information when we believe release is appropriate to comply with law; for the purpose of enforcing or applying our Services Agreement and other agreements; or to protect the rights, property, or safety of Oriflame India Pvt. Ltd., our users, or others. This includes exchanging information with other Companies and organizations for fraud protection and credit risk reduction.
  15. WITHDRAWAL OF CONSENT
    1. In case Oriflame India Pvt. Ltd. discloses your information to third parties with your prior consent, you have the right to give revoke consent for the use and storage of personal information, at any time.
    2. Any concerns regarding this policy or its application may be directed to the authorized officer in this behalf.
      Name and Address of authorized officer: Mr. Bertrand Rousseau, Group Risk and Compliance Director, at privacy@oriflame.com.
  16. EXPECTATION OF PRIVACY
    1. The workstations, laptops, and user accounts given to Oriflame India Pvt. Ltd. employees, VIP Customer s, contractors, agents, affiliates, and others are to enable them to perform their jobs in the most efficient and effective way possible. However, they should not have an expectation of privacy in the materials that are stored, hosted, created, sent, or received by them on Oriflame India Pvt. Ltd. computers, computer systems, computer networks, computer resources and communication devices. To the extent permitted by Information Technology Act, 2000, and rules and regulations thereunder and any other law time being in force, Oriflame India Pvt. Ltd. authorized representative may examine all material stored on Oriflame India Pvt. Ltd. computers, computer systems, computer networks, computer resources and communication devices without prior notice, (some examples of situations may include investigation for a suspected breach of security, or for the prevention or detection of crime, and other legally permissible situations).
  17. MONITORING
    1. Subject to Information Technology Act, 2000, and rules and regulations thereunder and any other law time being in force, Oriflame India Pvt. Ltd. may monitor any and all aspects of its computerized resources, including, but not limited to, websites visited by users of Oriflame India Pvt. Ltd. computers, computer systems, computer networks, computer resources and communication devices through Internet, monitoring chat groups and newsgroups, reviewing material downloaded from or uploaded to the Internet by Oriflame India Pvt. Ltd. employees, managements, contractors, agents, affiliates, subsidiaries and reviewing email sent and received by Oriflame India Pvt. Ltd. computer resources. Oriflame India Pvt. Ltd. may use automated monitoring software to monitor material created, stored, sent or received on Oriflame India Pvt. Ltd. computers, computer systems, computer networks, computer resources and communication devices to ensure that inappropriate material is not hosted, stored, uploaded and created on, or transmitted via Oriflame India Pvt. Ltd. computers, computer systems, computer networks, computer resources and communication devices, and that inappropriate use of Oriflame India Pvt. Ltd. computer systems and computer resources does not occur.
  18. RESERVATION OF RIGHT
    1. Oriflame India Pvt. Ltd. reserves the right to change our Data Collection policy in the context of the VIP Customer Form process. If at any point we decide to use personal data in a manner different from that stated at the time it was collected, we will notify you via email or any other relevant manner 7 days prior to implementing the change. Your express consent will be needed before we use your personal data in a different manner.
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